Capable to write in documents
Can I request the ability to write in open files such as .doc and .odt? This feature will enable the drafting and correction of documents.
Maxime Gillin About 17 hours ago
Capable to write in documents
Can I request the ability to write in open files such as .doc and .odt? This feature will enable the drafting and correction of documents.
Maxime Gillin About 17 hours ago
Website Chatbot Integration
Users want to introduce their AI chatbot to their customers. Supporting website integration would be beneficial for them to utilize AI better.
Snow W. Lee (Sungwon) 28 days ago
Website Chatbot Integration
Users want to introduce their AI chatbot to their customers. Supporting website integration would be beneficial for them to utilize AI better.
Snow W. Lee (Sungwon) 28 days ago
Zendesk Chatbot Integration
Currently, Runbear Zendesk integration supports executing AI on every new inquiry. However, more customization options are needed to utilize AI better. For example, agents want to trigger AI manually by mentioning a chatbot. Requirements Support invoking AI by mentioning it. Support invoking AI that understands conversations on each ticket. Optional Support using Runbear on the sidebar instead of inside the chat panel.
Snow W. Lee (Sungwon) 29 days ago
Zendesk Chatbot Integration
Currently, Runbear Zendesk integration supports executing AI on every new inquiry. However, more customization options are needed to utilize AI better. For example, agents want to trigger AI manually by mentioning a chatbot. Requirements Support invoking AI by mentioning it. Support invoking AI that understands conversations on each ticket. Optional Support using Runbear on the sidebar instead of inside the chat panel.
Snow W. Lee (Sungwon) 29 days ago
Other Connections (Box?) for File Search
Google Drive and Confluence are great, but the ability to support other storage solutions would be great. I have no idea how hard it is to make happen, but the ability to connect to Box folders or even OneDrive/Sharepoint folders would be a huge improvement for our ability to easily keep assistants up-to-date on the latest information without adding another step to the 'where do I put announcements and new info’ process.
connormckinnis About 1 month ago
Other Connections (Box?) for File Search
Google Drive and Confluence are great, but the ability to support other storage solutions would be great. I have no idea how hard it is to make happen, but the ability to connect to Box folders or even OneDrive/Sharepoint folders would be a huge improvement for our ability to easily keep assistants up-to-date on the latest information without adding another step to the 'where do I put announcements and new info’ process.
connormckinnis About 1 month ago
Usage Dashboard
We are planning to introduce a Usage Dashboard to provide detailed insights into how Runbear is being used within your organization. This dashboard will show which app is used most within each channel, LLM token usage, and other important metrics.
Liam Hwang About 1 month ago
Usage Dashboard
We are planning to introduce a Usage Dashboard to provide detailed insights into how Runbear is being used within your organization. This dashboard will show which app is used most within each channel, LLM token usage, and other important metrics.
Liam Hwang About 1 month ago
Scheduled Trigger
We have received requests to support triggering Runbear based on a schedule, rather than directly mentioning @Runbear or using other trigger conditions. This feature will enable users to create new use cases, such as a daily digest bot. Scheduled triggers will provide more flexibility and automation options, allowing you to set up regular updates and reports without manual intervention.
Liam Hwang About 1 month ago
Scheduled Trigger
We have received requests to support triggering Runbear based on a schedule, rather than directly mentioning @Runbear or using other trigger conditions. This feature will enable users to create new use cases, such as a daily digest bot. Scheduled triggers will provide more flexibility and automation options, allowing you to set up regular updates and reports without manual intervention.
Liam Hwang About 1 month ago
Completed
Gemini Support
Currently, PlugBear supports OpenAI Assistants and Anthropic Claude as part of our proprietary LLM offerings. We are actively considering adding support for Gemini to expand our range of supported models.
Liam Hwang About 1 month ago
Completed
Gemini Support
Currently, PlugBear supports OpenAI Assistants and Anthropic Claude as part of our proprietary LLM offerings. We are actively considering adding support for Gemini to expand our range of supported models.
Liam Hwang About 1 month ago
Completed
Spreadsheet File Reading Capability
Many customers have requested the ability to read spreadsheet files such as CSV and XLS. This feature will enable you to upload spreadsheet-based files and have the bot answer questions based on the data within them. It can be used as a knowledge source for the bot, as well as for ad-hoc file uploads and chats on Slack.
Liam Hwang About 1 month ago
Completed
Spreadsheet File Reading Capability
Many customers have requested the ability to read spreadsheet files such as CSV and XLS. This feature will enable you to upload spreadsheet-based files and have the bot answer questions based on the data within them. It can be used as a knowledge source for the bot, as well as for ad-hoc file uploads and chats on Slack.
Liam Hwang About 1 month ago
Inquiry Analytics Dashboard
An Inquiry Analytics Dashboard will help you gain insights into your team’s interactions with the FAQ bot. This feature allows you to see which questions are most frequently asked and identify any unanswered questions. This can help you understand your team’s needs better and improve the efficiency of the FAQ bot.
Liam Hwang About 2 months ago
Inquiry Analytics Dashboard
An Inquiry Analytics Dashboard will help you gain insights into your team’s interactions with the FAQ bot. This feature allows you to see which questions are most frequently asked and identify any unanswered questions. This can help you understand your team’s needs better and improve the efficiency of the FAQ bot.
Liam Hwang About 2 months ago
Completed
Custom Branded MS Teams Integration
We’re excited to announce that we are working on a custom branded MS Teams app! This feature will allow you to call Runbear using your own branded bot name, making it a perfect fit to support your clients. We are actively developing this feature and will run a private alpha once it’s implemented. If you’re interested in testing it out, please let us know! Your feedback will be invaluable in refining this feature.
Liam Hwang About 2 months ago
Completed
Custom Branded MS Teams Integration
We’re excited to announce that we are working on a custom branded MS Teams app! This feature will allow you to call Runbear using your own branded bot name, making it a perfect fit to support your clients. We are actively developing this feature and will run a private alpha once it’s implemented. If you’re interested in testing it out, please let us know! Your feedback will be invaluable in refining this feature.
Liam Hwang About 2 months ago
Planned
Notion Data Source Sync
Currently, PlugBear supports syncing documents in Google Drive and Confluence, keeping OpenAI Assistants up-to-date. Many of our customers have requested adding Notion as a data source, as it is one of the most popular knowledge bases today. We are looking into integrating Notion to ensure your OpenAI Assistants can access and stay updated with your Notion documents. Your feedback and suggestions are welcome as we work on this feature!
Liam Hwang About 2 months ago
Planned
Notion Data Source Sync
Currently, PlugBear supports syncing documents in Google Drive and Confluence, keeping OpenAI Assistants up-to-date. Many of our customers have requested adding Notion as a data source, as it is one of the most popular knowledge bases today. We are looking into integrating Notion to ensure your OpenAI Assistants can access and stay updated with your Notion documents. Your feedback and suggestions are welcome as we work on this feature!
Liam Hwang About 2 months ago
Channel-Wide Context for OpenAI Assistants in Slack
Currently, PlugBear creates OpenAI Assistants’ context per thread in Slack, keeping conversations fresh and focused. However, some customers have requested the ability for the LLM app to understand the context of an entire Slack channel, which can be beneficial for certain use cases. We’re exploring this feature but need to consider the potential increase in LLM costs due to the growing context window over time. Possible solutions include setting a limit on the context window or creating new contexts daily or weekly. Additionally, we need to address how to manage thread replies within this broader context. Your feedback and suggestions are welcome as we work on this enhancement!
Liam Hwang About 2 months ago
Channel-Wide Context for OpenAI Assistants in Slack
Currently, PlugBear creates OpenAI Assistants’ context per thread in Slack, keeping conversations fresh and focused. However, some customers have requested the ability for the LLM app to understand the context of an entire Slack channel, which can be beneficial for certain use cases. We’re exploring this feature but need to consider the potential increase in LLM costs due to the growing context window over time. Possible solutions include setting a limit on the context window or creating new contexts daily or weekly. Additionally, we need to address how to manage thread replies within this broader context. Your feedback and suggestions are welcome as we work on this enhancement!
Liam Hwang About 2 months ago